About the shop
About Arch City Garage & Auto Care
A two-bay garage in Columbus, Ohio, run by people who would rather explain a repair than sell one.
Our story
A neighborhood garage, the old-fashioned way
Arch City Garage takes its name from the lit arches that once spanned High Street and gave Columbus its old nickname. We like what they stood for: a street that kept its lights on for the neighborhood.
The garage is a modest brick building with two service bays, a waiting room with a window onto the shop, and a pegboard wall that has held a lot of wrenches. Most of our customers live or work within a few miles, and we get to know their cars season after season.
We are not the cheapest garage in town and we do not try to be. We try to be the one that tells you the truth about your car, writes the price down first and has it ready when we said it would be.
What you will find here
- A waiting lounge with Wi-Fi, coffee and a view of the bays
- Courtesy rides within about five miles of the shop
- An after-hours key drop for early and late drop-offs
- Text updates with photos, and estimates you approve from your phone
- Cards and cash at pickup; nothing is charged online
The crew
Four people, one name patch each
The same small crew sees your car every visit. The people shown here are fictional, drawn as name patches rather than photos.
Ray
Shop foreman
Brakes, suspension and hard-to-find rattles. Knows the story behind every tool on the wall.
Luz
Diagnostic tech
Check-engine lights, electrical gremlins and anything that comes with a wiring diagram.
Theo
Technician
Oil, tires and alignments, plus the pre-purchase inspections that save people from bad used cars.
Annie
Service writer
Books you in, writes the estimate and sends the photos. The voice you hear on the phone.
Credentials
Certifications and warranty
A real garage lists its technicians’ certifications and its written warranty here, with details customers can check for themselves. This demo shows where they go without inventing any.
Technician certifications shown hereParts and labor warranty terms shown hereOhio business registration number shown hereShop rules
- Written estimate first, always
- A call before anything extra
- Your old parts go home with you
- Plain English at pickup
Where we work
Serving Columbus and nearby
The shop is in Columbus, Ohio (street address shown here on a real site). Customers drive in from all over the city and the suburbs around it.
- Clintonville
- Short North
- German Village
- Italian Village
- Grandview Heights
- Upper Arlington
- Bexley
- Worthington
- Hilliard
- Westerville
| Monday to Friday | 7:30 a.m.–6:00 p.m. |
|---|---|
| Saturday | 8:00 a.m.–2:00 p.m. |
| Sunday | Closed |